Before you call

If you’re having issues with one of our products, are looking for the right accessories, or are in need of user manuals, warranties, or other downloads, your local support is there to help.

We only request that you create a Helpdesk support ticket prior to your call, that way we will be able to assist you more quickly and effectively. Please see the instructional video below the phone numbers on how to create a support ticket.

Please note that some countries do not have a localized phone number. In that case we request that you create a Helpdesk support ticket, or start a chat with us.

Your local support number

Americas

United States and Canada: 1-800-444-2947
Mexico, Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Jamaica, Haiti, Dominican Republic, Puerto Rico, Trinidad and Tobago: +52 55 5201 9850
Argentina: +54 11 5273 8193
Chile: +56 2 2938 2558
Peru: +51 17071340
Uruguay: 000-416-205-5613
Colombia, Ecuador, Venezuela, Guyanas, Bolivia, Paraguay: +57 601 3819755
Brazil: +55 11 4349 6193 (São Paulo)
+55 21 2018 1127 (Rio De Janeiro)

Europe, Middle East and Africa

United Kingdom: +44 (0) 844 8467533
Germany: +49 18 05 2947 78
Spain: +34  910 053 414
France: +33 825 00 70 74
Italy: +39 02 49 42 62 32
Sweden: +46 46 272 1606
Netherlands: 0900 1000007
Switzerland: 0848 2947 24
Belgium: 070 270068
Turkey: +90 444 17 20
Austria: 0820 201213
Portugal: +351 300 509115

Asia

Australia: 1300 29 47 47
New Zealand: 0800 29 47 47
India: 1800 309 9856
 

note

Please be informed that phone calls to the support numbers listed above may be subject to a cost or fee that you will be charged.

How to register a support case

First time creating a support case? This short video gives you a step-by-step guide on how to create a support case.

Additional support

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Have an issue?

Troubleshoot your Axis product by using one of our step-by-step guides.
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