Product support for
AXIS Q7424-R Mk II Video Encoder
Product support information
We do not have a direct replacement for this product, please reach out to your local contact for more info/alternative products.Hardware support and RMA service offered until 2028-02-17. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. Software support until 2025-12-31. After this date, see the product documentation and support pages for self-help resources.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See
Axis 5-year limited hardware policy
to stay updated on warranty coverage when you buy products after their final order date.
Device software
Software support until 2025-12-31.
AXIS Q7424-R Mk II
-
Version 5.51.3.10/ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_10/Q7424-R_Mk_II_5_51_3_10.bin - Integrity checksum: 3ce4a57defa78cc481705c28f859cadb251fbf06209fae20a5e202afb6511f06 Download
PTZ drivers
for AXIS Q7424-R Mk II Video EncoderVersion 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Bosch/Philips Autodome G3A
- Bosch Autodome VG4
- Bosch MIC 400
- Bosch MIC 500
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Cohu 3950 iVIEW
- Cohu ER8945
- Cohu ER8945A
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Daiwa DMP15-H1
- Daiwa DMP23-H2
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Ernitec ICU-PTZ-S 51PA
- Ernitec Orion 361-23C
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- MIC1-400
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- JVC TK-C676
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Kalatel KTD-312 (Computer Interface/Data-merger)
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Lilin PIH-717
- Lilin PIH-7000
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Panasonic WV-CS850/CS854
- Panasonic WV-CS850A/CS854A
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Pelco DD5-C
- Pelco Esprit ES30C/ES31C
- Pelco LRD41C21
- Pelco LRD41C22
- Pelco Spectra III
- Pelco Spectra IV
- Pelco Spectra Mini
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Samsung SCC-643
- Samsung SCP-2120
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Sensormatic Ultra I
- Sensormatic Ultra II
- Sensormatic Ultra III
- Sensormatic Ultra V
- Sensormatic Ultra VII
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Ultrak UltraDome KD6
- Ultrak UltraDome KD6i
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Teb TUB
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Vcl Orbiter MicroSphere
- Vcl Orbiter Gold
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Vicon SVFT-W23
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Videmech 682
- Videmech 555RX
Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Sony EVI-D70/D70P
- Other Sony models may be supported if using an external RS422/RS232 converter.
Older versions
for AXIS Q7424-R Mk II Video Encodernote
We don't support these versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported device software.
AXIS Q7424-R Mk II
- Version 5.51.3.9 Integrity checksum: SHA256: 3bf254e7a343c7938ea6af4bfd68f274adc165b2be1b7398dc0f2cb4571a3239
- Version 5.51.3.8 Integrity checksum: SHA256: 78a584bfbd98f1a4a572a77c8db7de3e2385a5281b374d2f636460b8e46b9018
- Version 5.51.3.7 Integrity checksum: SHA256: 6285bb36981778f2de28f6d7d067d157f1c65aaa9424f5a16ef9655257cf704f
- Version 5.51.3.6 Integrity checksum: SHA256: 6f6eb56daddd88169f06727e9b8b53efebc2f780c3969ed1f59013eb1dbdd0a8
- Version 5.51.3.5 Integrity checksum: SHA256: 3359e7ec57174513a579b9e2da32e5534d638b59129beb59814e9ebf3e2d352a
- Version 5.51.3.4 Integrity checksum: SHA256: 75b8cb9d37c6426d276b30667f6dcfad135f5388d2129e9f0aeaa6ed38dfd195
- Version 5.51.3.3 Integrity checksum: SHA256: 698ef5687a4a7ae4ab86b90e2c75d1d7932a2fdb3838c3dd7583ed1f189e2770
- Version 5.51.3.2 Integrity checksum: SHA256: f7d5598b8d5a61da3fd159e21cbfc081d6839113ea9661e55f1438bc192d7e2d
- Version 5.51.3.1 Integrity checksum: SHA256: a2f1f02ddccc5fa13b8aa6519a19126a01ec80c39c672ed50178e3d9f5b8a5b6
- Version 5.51.3 Integrity checksum: SHA256: fbe470c387ab02b242bd77555f85536910646c9e5fbb18e368dc87af70d5e159
Documentation
-
Manuals
-
AXIS Q7424-R Mk II - Installation Guide(pdf) 1.56 MB
-
AXIS Q7424-R Mk II - User Manual(pdf) 1.24 MB
-
-
Dimensions
-
AXIS Q7424-R Video Encoder(pdf) 228.9 KB
-
-
Product comparison tables
-
Product Comparison Tables - Q2 2024(pdf) 9.97 MB
-
Product Comparison Tables APAC - Q3 2024(pdf) 12.09 MB
-
-
Declaration and statement
-
AXIS Q7424-R MK-II Video Encoder – Declaration of Conformity(pdf) 85.55 KB
-
AXIS Q7424-R MK-II Video Encoder – UK Declaration of Conformity(pdf) 34.07 KB
-
Product Discontinuation Statement - AXIS Q7424-R MkII Video Encoder(pdf) 133.9 KB
-
-
White papers
-
Video encoders - Providing analog video with IP benefits(pdf) 1.42 MB
-
Compatible products
Make the most out of your solution. Use the filter to find compatible products.
-
Cables & connectors
-
AXIS Connector A 2-pin 2.5 Straight, 10 pcs
For various Axis products Included with this product -
AXIS Connector A 3-pin 3.81 Straight, 10 pcs
For selected Axis products Included with this product -
AXIS Connector A 6-pin 2.5 Straight, 10 pcs
Extended I/O connector for Axis products Included with this product -
M12-RJ45 Cable
-
Network Cable Coupler IP66
Extends pre-terminated outdoor cables -
Network cable coupler indoor
For extension of pre-terminated cables Recommended for this product -
Network cable coupler indoor slim
For extension of pre-terminated cables -
RJ45 Field Connector
For quick and easy cable termination
-
-
Edge storage
-
AXIS Surveillance Card 1 TB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 128 GB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 256 GB
High endurance micro SDXC™ card Recommended for this product -
AXIS Surveillance Card 512 GB
High endurance microSDXCTM card Recommended for this product -
AXIS Surveillance Card 64 GB
High endurance microSDXC™ card Recommended for this product
-
-
Media converters
-
AXIS T8611 SFP Module LC.LX
Single-mode fiber module for up to 10 km transmission range Recommended for this product -
AXIS T8612 SFP Module LC.SX
Multi-mode fiber module for up to 550 m transmission range Recommended for this product -
AXIS T8613 SFP Module 1000BASE-T
Ethernet module for expansion of network ports Recommended for this product
-
-
Microphones
-
Mounts
-
Power
-
AXIS 30 W Midspan
For indoor use, 240 V AC -
AXIS 30 W Midspan AC/DC
When mains power is not an option, 30 W -
AXIS 30 W Outdoor Midspan
For outdoor use, -40 °C to 65 °C (-40 °F to 149 °F) -
AXIS 90 W Midspan AC/DC
When mains power is not an option, 90 W -
AXIS PoE Midspan 16 port
Rack-ready and compact multi-port midspan -
AXIS PoE Midspan 8 port
Rack-ready and compact multi-port midspan -
AXIS T8120 Midspan 15 W 1-port
Power and data to your network device Recommended for this product -
AXIS T8134 60 W Midspan
For high-power devices -
AXIS T8144 60 W Industrial Midspan
Robust in industrial installations -
AXIS T8154 60 W SFP Midspan
For network or fiber installations
-
-
Switches
-
D8004 unmanaged PoE switch
Your perfect entry-level PoE switch -
AXIS T8504-E Outdoor PoE Switch
Managed, plug-and play outdoor switch -
AXIS T8504-R Industrial PoE Switch
Managed, industrial PoE switch -
AXIS T8508 PoE+ Network Switch
8 port switch for efficient network management Recommended for this product -
AXIS T8516 PoE+ Network Switch
16 port switch for efficient network management Recommended for this product -
AXIS T8524 PoE+ Network Switch
24 port switch for efficient network management Recommended for this product
-
-
Tools & extras