1(1) NEW SOFTWARE RELEASE Version 1.00 ==================== Product involved: AXIS Print Monitor for Windows NT Release date: 98-10-20 Release type: PRODUCTION Software version: 2.03 Software media: Diskettes Last preceding release: 2.02 -------------------------------------------------------------- Release description: 1. Improved printing speed for the NetBIOS/NetBEUI protocol. 2. Made "LPT1" the default printer name when adding new LPR ports. 3. Fixed bug that caused an error message when printing documents with names containing national characters from Windows 95 to a shared printer on Windows NT, which printed with print monitor using the LPR protocol. This caused the error message: "There was an unhandled error in the AXIS Print Monitor. You need to restart the computer to reactivate the AXIS Print Monitor.". Further information is available on request: Appendix A: Technical description of the release Appendix B: Software limitations Appendix A - TECHNICAL DESCRIPTION OF THE RELEASE 1(1) Product involved: AXIS Print Monitor for Windows NT Software version: 2.03 -------------------------------------------------------------- 1. Improved printing speed for the NetBIOS/NetBEUI protocol has been accomplished by using different buffer sizes, more adapted to the specific print server and the network environment. 2. Made "LPT1" the default printer name when adding new LPR ports. Some versions of print server software without logical printer do not have the previous default "PR1" printer name. 3. Fixed bug that caused a error message when printing documents with names containing national characters from Windows 95 to a shared printer on Windows NT, which printed with print monitor using the LPR protocol. It caused the error message "There was an unhandled error in the AXIS Print Monitor. You need to restart the computer to reactivate the AXIS Print Monitor.". Windows 95 uses internally the multibyte character set. Some characters where not correctly converted to the Unicode character set used internally in Windows NT. Appendix B - SOFTWARE LIMITATIONS 1(1) Product involved: AXIS Print Monitor for Windows NT Software version: 2.03 -------------------------------------------------------------- AXIS Print Monitor runs on Intel X86 platforms. When running the Add Printer wizard immediately after the monitor is installed or after reboot, the list with available AXIS Ports may be empty. Go back in the wizard, wait and retry to get the list with AXIS Ports. On shared printers, the status of the printer is reported only to Windows NT 4 clients. The status reporting is handled by Windows. If a NetBIOS/NetBEUI print job is suspended for more than about 3 minutes (e.g. when the printer is out of paper), the print job will be restarted from the beginning. This is according to the behavior of Microsoft's NetBIOS implementation. If a printer is Offline when a print job is started, no popup message will be issued. The reason is that the print job is pending in the spooler and the AXIS Print Monitor is not called until the printer is Online. Printing small print jobs ( <4 kb) using the LPR protocol to Print Servers with V5.30 software version can cause the Print Servers to hang. It must be restarted again. Please upgrade those Print Servers with new software. The error pop-up message does not disappear until the user either presses the Retry or Cancel button, even if the print job is finished. While printing using the LPR protocol, the progress count in the Windows print queue does not correspond to the actual progress of the print job.