Product end of support
For specifications of recommended replacement product, see the datasheet.Hardware support and RMA service expired on 2020-11-01. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support expired on 2020-11-01. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources. When the AXIS OS support period has expired no further updates will be released. Software for all devices can be found on the device software download page.
note
Please note that for products that no longer receive updates, i.e. the AXIS OS support date is passed, the software is no longer supported and may have known bugs and security vulnerabilities.
Device software
AXIS OS support has expired.
AXIS Q1910
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Version 5.51.7.6 - PSS/ftp/pub/axis/software/MPQT/Q1910/5_51_7_6/Q1910_5_51_7_6.bin - Integrity checksum: cbefad751fd300dc3d4e076810a664a4c57ff94ea7dc2907eaae28e9a331b66b Download
PTZ drivers
for AXIS Q1910-E Thermal Network CameraVersion 5.50.4.3This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Pelco DD5-C
- Pelco Esprit ES30C/ES31C
- Pelco LRD41C21
- Pelco LRD41C22
- Pelco Spectra III
- Pelco Spectra IV
- Pelco Spectra Mini
Older versions of this software
Version 5.50.4.1Version 5.50.4Version 5.50.2
Older versions
for AXIS Q1910-E Thermal Network Cameranote
We don't support these versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported device software.
AXIS Q1910
- Version 5.51.7.5 - PSS Integrity checksum: SHA256: 31992d5621320e749adc94097f88bdc8490f2aee6e15fc4b74b3d90a973ea063
- Version 5.51.7.4 - PSS Integrity checksum: SHA256: 706139a2e3f624ed2578b8c2dd6b1b5d764f16e15b9a139d8acba3f312f6b0b8
- Version 5.51.7.3 - PSS Integrity checksum: SHA256: a008665d4cb1ebbc18ab9e075c833acdfc0b32c81cdc7922ff7b6fd211afc0b8
- Version 5.51.7.2 - PSS Integrity checksum: SHA256: 069e1709111e322fa14d7755afe1dc4aad324d4447e34181065140159ca4e3ea
- Version 5.51.7 - PSS Integrity checksum: SHA256: 53e059de52bf9486a3ece698d654fdde1655e95669a07503a10c8e35c8c14692
- Version 5.51.6 - PSS Integrity checksum: SHA256: dfa058f1a05d777518531ab2c6850595bb97848190a2d03e330b39c2dc48c7b1
- Version 5.51.5.2 - PSS Integrity checksum: SHA256: 4690a71968716f0e38cf7935af7c88f12bf5e1810e6a2c76f4bb72c922723f38
- Version 5.51.5.1 - PSS Integrity checksum: SHA256: f0bb219af61a14f413992fdf8786dd245d2f9ddd6ac6e40b38f9f895025b3369
- Version 5.51.5 - PSS Integrity checksum: SHA256: b9cd043c03dbc23aceb66ee95e2da695852f9b9ab372eb4b201c4aa2f37cd0f5
- Version 5.50.4.9 - PSS Integrity checksum: SHA256: be0a6f45d3dead4e40ce5618103b52834129557939af5614df666c6fcdbcfa3c
- Version 5.50.4.8 - PSS Integrity checksum: SHA256: fc0aa1e1068f04f27ed00968af8bfff794051e31f798b46bd231d7ad2490df16
- Version 5.50.4.6 - PSS Integrity checksum: SHA256: 8d99f3895344b6d54358803c7a3b9f11b3191b6ceb8278336d0bee68d08503d4
- Version 5.50.4.5 - PSS Integrity checksum: SHA256: 77c7d11a93af12f1f6151fee1163f75ae0a81827e690e7728284b8ffbc6c419d
- Version 5.50.4.3 - PSS Integrity checksum: SHA256: 274619caf1f5b76cad06eccec0dfca0dd98dc1d60dcb6b97a8f9f56d80581be9
- Version 5.50.4.1 - PSS Integrity checksum: SHA256: 231c1b4ca5a007644bc7d3e34749061ff2bd46573ac8dc466dcd0dcf97d3b65a
- Version 5.50.4 - PSS Integrity checksum: SHA256: d610a75baf4e4ae218bec1b781f7626aabe4bfc17e0760fba1a3bc4e66386eb0
- Version 5.50.2 - PSS Integrity checksum: SHA256: 74ac8b453eed9891d788b40c4eef51ced14291c8ab46fd679686a85db8380793
- Version 5.11 - PSS Integrity checksum: SHA256: 303302d5f61436a6f96ac6c208ec0570db9a108c2938818e7e7c23fc6d68b99f
- Version 5.08 - PSS Integrity checksum: SHA256: 4e3a8d96b3aace9d4ff159cdead4c9d12d2ff019bb1c04f5c0befc78ca96d7fc
Documentation
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Datasheet
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AXIS Q1910/-E Thermal Network Cameras(pdf) 815.42 KB
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Manuals
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AXIS Q19 Thermal Camera Series - Installation Guide(pdf) 4.71 MB
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AXIS Q19 Thermal Camera Series - User Manual(pdf) 3.24 MB
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Cable gland - Errata(pdf) 285.25 KB
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Conversion kit for AXIS Q1910/-E - Installation Guide(pdf) 1.17 MB
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Product comparison tables
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Product Comparison Tables - Q4 2024(pdf) 11.64 MB
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Product Comparison Tables APAC - Q3 2024(pdf) 12.09 MB
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Product Comparison Tables APAC - Q4 2024(pdf) 12.43 MB
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Declaration and statement
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AXIS Q1910 Thermal Network Camera - MTBF statement(pdf) 21.54 KB
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EOL Statement for AXIS Q1910/-E Thermal Network Cameras(pdf) 34.12 KB
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Technical specifications
Models: AXIS Q1910-E 13 mm
Property description | Property value | |
Image sensor | – | |
Thermal sensitivity (NETD) | <100 mK | |
Thermal sensor resolution | 160x128 |
Property description | Property value | |
Max video resolution | 720x576 | |
Max frames per second | 8.3 | |
Electronic image stabilization | – | |
Multiple color palettes | Yes |
Property description | Property value | |
Focal length | 13 mm | |
Horizontal field of view | 17.0 ° | |
Vertical field of view | 14.0 ° |
Property description | Property value | |
Zipstream | – | |
H.264 | Baseline | |
Motion JPEG | Yes |
Property description | Property value | |
Audio Support | Yes |
Property description | Property value | |
Audio detection | Yes | |
Active tampering | Yes | |
Alarm inputs/outputs | 2/2 | |
Serial connectors | Yes | |
Video motion detection | Yes |
Property description | Property value | |
PoE Class | 3 |
Property description | Property value | |
Signed OS | – |
Property description | Property value | |
Local storage (memory card slot) | Yes | |
Operating temperature | -40 to 50 °C | |
Outdoor Ready | Yes | |
IP rating | IP66 |
Accessories
Make the most out of your solution. Use the filter to find compatible products.
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Cables & connectors
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AXIS Connector A 2-pin 2.5 Straight, 10 pcs
For various Axis products Included with this product -
AXIS Connector A 3-pin 3.81 Straight, 10 pcs
For selected Axis products Included with this product -
AXIS Connector A 4-pin 2.5 Straight, 10 pcs
I/O connector for Axis products Included with this product -
AXIS T8129 PoE Extender
The smart solution for covering distances Recommended for this product -
AXIS T8129-E Outdoor PoE Extender
Robust, outdoor-ready solution for covering distances -
Cable Gland M20x1.5, RJ45, 5 pieces
Included with this product -
Network Cable Coupler IP66
Extends pre-terminated outdoor cables -
Network cable coupler indoor
For extension of pre-terminated cables -
Network cable coupler indoor slim
For extension of pre-terminated cables -
Network cable with gasket, 5 m (16 ft)
For outdoor connections Included with this product
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Edge storage
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Housings & cabinets
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Media converters
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AXIS T8604 Media Converter Switch
Converts Ethernet to fiber 12 V DC Recommended for this product -
AXIS T8606 Media Converter Switch 24 V DC
Bring Ethernet to a fast optical fiber long distance connection Recommended for this product -
AXIS T8640 PoE+ over Coax Adapter Kit
Cost-efficient migration to network video for smaller installations -
AXIS T8645 PoE+ over Coax Compact Kit
Compact, cost-efficient single-channel migration to IP
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Microphones
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Mounts
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AXIS T94Q01A Wall Mount
For outdoor fixed box cameras and housings Included with this product -
AXIS T94Q01F Ceiling-and-Column Mount
For many installation scenarios Recommended for this product -
AXIS T94R01B Corner Bracket
For outdoor and indoor installations Recommended for this product -
AXIS TQ1003-E Wall Mount
For outdoor fixed box cameras and housings
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Power
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AXIS 30 W Outdoor Midspan
For outdoor use, -40 °C to 65 °C (-40 °F to 149 °F) -
AXIS PoE Midspan 16 port
Rack-ready and compact multi-port midspan -
AXIS PoE Midspan 8 port
Rack-ready and compact multi-port midspan -
AXIS T8061 Ethernet Surge Protector
Protects outdoor devices from power surges -
AXIS T8120 Midspan 15 W 1-port
Power and data to your network device Recommended for this product -
AXIS T8134 60 W Midspan
For high-power devices -
AXIS T8144 60 W Industrial Midspan
Robust in industrial installations -
AXIS T8154 60 W SFP Midspan
For network or fiber installations
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Switches
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Tools & extras
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Weathershields