Product support for
AXIS Q6124-E PTZ Network Camera

Technical support

Product support information

We have replaced this product with: AXIS Q6154-E
For specifications of recommended replacement product, see the datasheet.
Hardware support and RMA service offered until 2024-11-29. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support until 2024-11-29. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See Axis 5-year limited hardware policy to stay updated on warranty coverage when you buy products after their final order date.

Device software

AXIS OS supported until 2024-11-29.

AXIS Q6124-E

  • Version 8.40.59 - PSS
    Software licenses Integrity checksum
    Release notes /ftp/pub/axis/software/MPQT/Q6124-E/8_40_59/Q6124-E_8_40_59.bin - Integrity checksum: a8999ed524401f5c693958cc5f18c1d89fcb959a53a4b0ec24985f5b34da851f Download

Documentation

  • Datasheet

  • Manuals

    • AXIS Q6124-E - Installation guide
       (pdf) 1.93 MB
      Download
    • AXIS Q6124-E - User Manual
       (pdf) 853.04 KB
      Download
    • RJ45 Push-pull Connector - Installation Guide
       (pdf) 978.59 KB
      Download

  • Dimensions

    • AXIS Q6124-E PTZ Network Camera
       (pdf) 292.12 KB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q4 2024
       (pdf) 11.64 MB
      Download
    • Product Comparison Tables APAC - Q3 2024
       (pdf) 12.09 MB
      Download
    • Product Comparison Tables APAC - Q4 2024
       (pdf) 12.43 MB
      Download

  • Declaration and statement

    • AXIS Q6124-E PTZ Dome Network Camera - Declaration of Conformity
       (pdf) 1.71 MB
      Download
    • AXIS Q6124-E PTZ Dome Network Camera - MTBF statement
       (pdf) 1.35 MB
      (Requires partner access) Download Download Download
    • Discontinuation Statement for AXIS Q6124-E
       (pdf) 84.46 KB
      Download

Technical specifications

Datasheet (pdf)
Models: AXIS Q6124-E 50 Hz / AXIS Q6124-E 60 Hz
Camera
Lightfinder Lightfinder
Min illumination/ light sensitivity (Color) 0.15 lux
Min illumination/ light sensitivity (B/W) 0.008 lux
Image sensor CMOS
Image sensor size 1/3"
Wide dynamic range Dynamic Capture
General
Built-in IR –
OptimizedIR –
Local storage (memory card slot) Yes
Operating temperature -55 to 50 °C
Outdoor Ready Yes
Vandal rating IK08
IP rating IP66
Designed for repaint –
Analytics
Autotracking version Autotracking 1
Orientation aid –
Video
Max video resolution 1280x720
Max frames per second 50/60
Day and Night functionality Yes
Electronic image stabilization Yes
Lens
Focal length 4.3 - 129 mm
Horizontal field of view 58.1 - 2.4 °
Vertical field of view 34.2 - 1.3 °
Pan, Tilt, Zoom
Optical zoom 30
Pan range 360 endless
Tilt range +20 to -90
Guard tour preset position tour
Digital zoom 12
Compression
Zipstream Yes
H.264 Baseline, High, Main
H.265 –
Motion JPEG Yes
Audio
Audio Support -
Built-in microphone -
System Integration
Audio detection –
Active tampering –
Alarm inputs/outputs –
Network
PoE Class 4
Security
Signed OS –
Secure boot –
TPM –
* Some technical specifications may vary depending on which hardware option you choose.

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