Product support information
We have a new product coming. Please reach out to your local contact for additional information.
Hardware support and RMA service offered until 2030-12-31. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support until 2029-12-31. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See
Axis 5-year limited hardware policy
to stay updated on warranty coverage when you buy products after their final order date.
Device software
AXIS OS supported until 2029-12-31.
AXIS Q8642-E
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Version 9.80.85 - AXIS OS LTS 2020Release notes /ftp/pub/axis/software/MPQT/Q8642-E/9_80_85/Q8642-E_9_80_85.bin - Integrity checksum: 78e383b4fc3f5e047a9740203d267354324d9973071253b75521450c03a7b19f Download
Older versions
for AXIS Q8642-E PT Thermal Network Cameranote
We don't support these versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported device software.
AXIS Q8642-E
- Version 9.80.78 - AXIS OS LTS 2020 Integrity checksum: SHA256: c9dca2dc6eb0977ec2d3927b55c0a6364758733beb989fcfc2776811dbbf1e2e
- Version 9.80.72 - AXIS OS LTS 2020 Integrity checksum: SHA256: a39d13ed2296a8614a754ff366de99028ba544987b1c8a179b3d501dd9e98b18
- Version 9.80.69 - AXIS OS LTS 2020 Integrity checksum: SHA256: d219972a8ea299053c1923cd1b251af8903e442b852790370f8c2ed68548c6be
- Version 9.80.66 - AXIS OS LTS 2020 Integrity checksum: SHA256: 8ab630dbe21d5acf4ab97d67fecf6efc69327d44cfc576df229451b240344b3a
- Version 9.80.55 - AXIS OS LTS 2020 Integrity checksum: SHA256: 97e6dc4713b4da2d30c56b375cc2e98a115f5c23457c2f986c3cd8b26ad11804
- Version 9.80.49 - AXIS OS LTS 2020 Integrity checksum: SHA256: 9991eeb3ca2c56e049bf95c7cfbfc9191862c61ff192707e6799867280ab75fa
- Version 9.80.47 - AXIS OS LTS 2020 Integrity checksum: SHA256: 651dfa53953c033f4eb35d9df8e9084c6fbc575cec2647dd117cb3a79e7fa783
- Version 9.80.42 - AXIS OS LTS 2020 Integrity checksum: SHA256: 793612499fbe43e7cd651d894801ed591ec2163f096f3c8daa43ea2492d047e2
- Version 9.80.34 - AXIS OS LTS 2020 Integrity checksum: SHA256: 6ec7be54438d3b54132ba3b439bdd1999494402378d6eb22b8feb8ccd131ae6e
- Version 9.80.28 - AXIS OS LTS 2020 Integrity checksum: SHA256: edc1fcbaff17a816dd954273d801e9814297c7ecac38573faab4f664dea0a362
- Version 9.80.22 - AXIS OS LTS 2020 Integrity checksum: SHA256: 2d6ea53a58c0621e23eb7a27a1c87d4f44551cdeb957941486e6be411ad3c647
- Version 9.80.10 - AXIS OS LTS 2020 Integrity checksum: SHA256: ab2ab3748a30ce8a6ece4c03b54b6937ec8560561c750f2ff4259fd23069535f
- Version 9.80.3.14 - AXIS OS LTS 2020 Integrity checksum: SHA256: c748c13d80e174963569859608f59eb5e904046188704c338c1c13b1be7eb74e
- Version 9.80.3.13 - AXIS OS LTS 2020 Integrity checksum: SHA256: 8f490b46f9cc0130cc653acdfc3f293daa13f580ef7edcf20896dae40b8ddd91
- Version 9.80.3.12 - AXIS OS LTS 2020 Integrity checksum: SHA256: 3bbbbfd6f2a8ba280cb708cb3621dbdd3e9bb2edc56fe6c38fca916d04adb0c7
- Version 9.80.3.11 - AXIS OS LTS 2020 Integrity checksum: SHA256: a4f50cd48cd966f9c4d4a40d4e3bcf5d4fe6fa5ee41c9255f491d974fc80fb48
- Version 9.80.3.10 - AXIS OS LTS 2020 Integrity checksum: SHA256: 29da2aafac44b25531d43c81365370b7c2ffea9cb95b0d176a6dd4a832590a47
- Version 9.70.1.5 Integrity checksum: SHA256: 50e1563c25210a688e6e9cc6cd829f69071ac2badcd025ff35ffbb74ac96bd6a
- Version 9.60.1 Integrity checksum: SHA256: 4039dde56e17f623e45a8f24db9dc17c3da81a1f276789fcfd4e1f2dc8d23891
- Version 9.50.1 Integrity checksum: SHA256: 8fa1679a4a30c515f325e507ddc2423d386e91a179122d5380ef1b925b414f01
- Version 9.40.1 Integrity checksum: SHA256: 05241a511b78b0b068295bd42a789ad21b8aff777c01f846e825fa8dc2770aa1
- Version 8.40.43 - AXIS OS LTS 2018 Integrity checksum: SHA256: 38bf23dfb7fed879cfceb570cf6d3a265a17a2484be555082f429eb9b5a03683
- Version 8.40.37 - AXIS OS LTS 2018 Integrity checksum: SHA256: 5be66253749f122b90bcaac0b5fc261c1ab7f558b177cc559632dd7639c4701d
- Version 8.40.35 - AXIS OS LTS 2018 Integrity checksum: SHA256: 8a3743a47fbfde0479842d3cb1c918d5586f75eebd9c3d671ee33d3a11599884
- Version 8.40.31 - AXIS OS LTS 2018 Integrity checksum: SHA256: 749c30384c66e72602ad8a4dc2ecc85b7e7ffdc69ae55311979efd977479a52c
- Version 8.40.26 - AXIS OS LTS 2018 Integrity checksum: SHA256: 4de51985d797f8da271cf1eba218160cdc8a2f0443d8bed7247e1602d9a2a63f
- Version 8.40.19 - AXIS OS LTS 2018 Integrity checksum: SHA256: 41751a2f657b9c640a812b460f2e161cd9952328c7432de2075b661a6c88f584
- Version 8.40.15 - AXIS OS LTS 2018 Integrity checksum: SHA256: e76a292140776823721c65441dc0ced01d05cf6b67fe169a0015c264c26608a4
- Version 8.40.8 - AXIS OS LTS 2018 Integrity checksum: SHA256: 55834ed77be20eb9f0b65d5abc2e490197538bdc4e25a58f62446816313fdb59
- Version 8.40.4.7 - AXIS OS LTS 2018 Integrity checksum: SHA256: 84af8ba9da7870b2d3abd446a0ec66c2f20668779e283e98c1d60dfeae42c5d1
- Version 8.40.4.6 - AXIS OS LTS 2018 Integrity checksum: SHA256: de29505f9756722cf63db4b601b0246f1e70f100df385b14d618120ac509975c
- Version 8.40.4.5 - AXIS OS LTS 2018 Integrity checksum: SHA256: 4480009af28f890a4e3e19dc52cfcbc653243b1a7b686fd3dd288c396e3e51cd
- Version 6.55.1.2 - PSS Integrity checksum: SHA256: e1e86c100323700aab242539ca78b4c44dac0bbaf3886d2c96a675d78ae036c8
- Version 6.55.1.1 - PSS Integrity checksum: SHA256: fdab9c842c5630fec54a7d194b78cb854d3221e9db9c1c57d4023d0011a27a52
Documentation
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Architect and engineering specification
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AXIS Q8642-E PT Thermal Network Camera - A&E Spec (CSI format)(docx) 38.92 KB
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AXIS Q8642-E PT Thermal Network Camera - A&E Spec (Lite format)(rtf) 38.57 KB
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Datasheet
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AXIS Q8642–E PT Thermal Network Camera(pdf) 249.46 KB
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Manuals
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AXIS Q8641-E/Q8642-E - Installation Guide(pdf) 3.18 MB
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Dimensions
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AXIS Q8642-E PT Thermal Network Camera(pdf) 275.39 KB
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AXIS Q8642-E PT Thermal Network Camera - CAD drawing (DWG)(dwg) 2.05 MB
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Brochures
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Brochure - Axis thermal cameras(pdf) 21.01 MB
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Thermal technology glossary(pdf) 226.34 KB
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Product comparison tables
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Product Comparison Tables - Q4 2024(pdf) 11.64 MB
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Product Comparison Tables APAC - Q3 2024(pdf) 12.09 MB
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Product Comparison Tables APAC - Q4 2024(pdf) 12.43 MB
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Declaration and statement
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AXIS Q8642-E - UK Declaration of Conformity(pdf) 34.92 KB
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AXIS Q8642-E Network Camera - MTBF statement(pdf) 60.99 KB
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AXIS Q8642-E PT Thermal Network Camera - Declaration of Conformity(pdf) 41.87 KB
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EU Export Fact Sheet – EU sensors(pdf) 511.68 KB
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USA Export Fact Sheet – EU sensors(pdf) 335.88 KB
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White papers
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Long distance surveillance - Fiber-optic communication(pdf) 979 KB
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Smooth movements with Axis positioning units128.2 KB
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Thermal cameras(pdf) 552.92 KB
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Technical specifications
Variants: AXIS Q8642-E 24 V AC 60 mm 30 fps / AXIS Q8642-E 24 V AC 60 mm 8.3 fps
Property description | Property value | |
Image sensor | Uncooled microbolometer | |
Image sensor size | 640x480" | |
Lightfinder | – | |
Wide dynamic range | – | |
Min illumination/ light sensitivity (Color) | – | |
Min illumination/ light sensitivity (B/W) | – |
Property description | Property value | |
Max video resolution | 800x600 | |
Max frames per second * | 30 / 8.3 | |
Day and Night functionality | – | |
Electronic image stabilization | Yes |
Property description | Property value | |
Autotracking version | – | |
Orientation aid | – |
Property description | Property value | |
Focal length | 60 mm | |
Horizontal field of view | 10 ° | |
Vertical field of view | 7.7 ° | |
Detection range: Human (1.5px) | 1833.00 m | |
Detection range: Vehicle (1.5px) | 5623.00 m |
Property description | Property value | |
Pan range | 360 endless | |
Tilt range | -90 to 45 | |
Guard tour | preset position tour | |
Optical zoom | – | |
Digital zoom | – |
Property description | Property value | |
Zipstream | Yes | |
H.264 | Baseline, High, Main | |
H.265 | – | |
Motion JPEG | Yes |
Property description | Property value | |
Audio Support | - | |
Built-in microphone | - |
Property description | Property value | |
Audio detection | – | |
Active tampering | – | |
Alarm inputs/outputs | 4 | |
ONVIF Profile | G | |
Video motion detection | Yes |
Property description | Property value | |
PoE Class | – |
Property description | Property value | |
Signed OS | Yes | |
Secure boot | – | |
TPM | – |
Property description | Property value | |
Built-in IR | – | |
OptimizedIR | – | |
Local storage (memory card slot) | Yes | |
Operating temperature | -40 to 60 °C | |
Outdoor Ready | Yes | |
Vandal rating | – | |
IP rating | IP66 | |
Designed for repaint | Yes |
* Some technical specifications may vary depending on which hardware option you choose.
Accessories
Make the most out of your solution. Use the filter to find compatible products.
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Cables & connectors
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Edge storage
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AXIS Surveillance Card 1 TB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 128 GB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 256 GB
High endurance micro SDXC™ card Recommended for this product -
AXIS Surveillance Card 512 GB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 64 GB
High endurance microSDXC™ card Recommended for this product
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Joysticks and keypads
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Media converters
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AXIS T8611 SFP Module LC.LX
Single-mode fiber module for up to 10 km transmission range Recommended for this product -
AXIS T8612 SFP Module LC.SX
Multi-mode fiber module for up to 550 m transmission range Recommended for this product -
AXIS T8613 SFP Module 1000BASE-T
Ethernet module for expansion of network ports Recommended for this product -
AXIS T8640 PoE+ over Coax Adapter Kit
Cost-efficient migration to network video for smaller installations Recommended for this product -
AXIS T8645 PoE+ over Coax Compact Kit
Compact, cost-efficient single-channel migration to IP Recommended for this product
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Mounts
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AXIS T94J01A Wall Mount
Robust design with cable protection Recommended for this product -
AXIS T94N01G Pole Mount
For sturdy installations in harsh environments Requires additional accessory Recommended for this product -
AXIS T95A64 Corner Bracket
Mounting of various Axis products Requires additional accessory Recommended for this product -
AXIS TQ6901-E Adapter Mount Bracket
For retrofitting PTZ cameras Recommended for this product
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Power
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Power adapters
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Switches
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AXIS T8504-E Outdoor PoE Switch
Managed, plug-and play outdoor switch Recommended for this product -
AXIS T8504-R Industrial PoE Switch
Managed, industrial PoE switch Recommended for this product -
AXIS T8508 PoE+ Network Switch
8 port switch for efficient network management Recommended for this product -
AXIS T8516 PoE+ Network Switch
16 port switch for efficient network management Recommended for this product -
AXIS T8524 PoE+ Network Switch
24 port switch for efficient network management Recommended for this product
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Tools & extras
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Video decoders