Product support for
AXIS M3104-L Network Camera

Axis IP Camera M3104-VE has Built-in IR illumination and is Discreet and flexible
Technical support

Product support information

We have replaced this product with: AXIS M3115-LVE
For specifications of recommended replacement product, see the datasheet.
Hardware support and RMA service offered until 2025-06-30. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support until 2025-12-31. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See Axis 5-year limited hardware policy to stay updated on warranty coverage when you buy products after their final order date.

Device software

AXIS OS supported until 2025-12-31.

AXIS M3104-L

  • Version 9.80.78 - AXIS OS LTS 2020
    Software licenses Integrity checksum
    Release notes /ftp/pub/axis/software/MPQT/M3104-L/9_80_78/M3104-L_9_80_78.bin - Integrity checksum: 38bb29cdfc9b1f5765c9de324f1d345a546b4180c7a1a5a2961399c377f6d572 Download

Documentation

  • Architect and engineering specification

    • AXIS M3104-L Network Camera - A&E Spec (Lite format)
       (rtf) 38.42 KB
      (Requires partner access) Download Download Download

  • Datasheet

    • AXIS M3104-L Network Camera
       (pdf) 284.3 KB
      Download

  • Manuals

    • AXIS M31-L Series - Installation Guide
       (pdf) 6.52 MB
      Download
    • AXIS M31-L Series - Repainting Instructions
       (pdf) 485.78 KB
      Download

  • Dimensions

    • AXIS M3104-L Network Camera
       (pdf) 165.65 KB
      Download
    • AXIS M3104-LVE Network Camera
       (pdf) 126.85 KB
      Download

  • Product comparison tables

    • Product Comparison Tables APAC - Q3 2024
       (pdf) 12.09 MB
      Download

  • Declaration and statement

    • AXIS M3104-L Network Camera - Declaration of Conformity
       (pdf) 45.44 KB
      Download
    • AXIS M3104-L/-LVE/M3105-L/-LVE Network Camera - MTBF statement
       (pdf) 34.71 KB
      (Requires partner access) Download Download Download
    • AXIS M3104-LVE Network Camera - Declaration of Conformity
       (pdf) 42.22 KB
      Download
    • Product discontinuation statement - AXIS M3104-L/LVE, AXIS M3105-L/LVE, AXIS M3106-L/LVE MkII Network Cameras
       (pdf) 73.54 KB
      Download

Technical specifications

Datasheet (pdf)
Models: AXIS M3104-L
Camera
Image sensor CMOS
Image sensor size 1/2.8"
Lightfinder –
Wide dynamic range Forensic Capture
Min illumination/ light sensitivity (Color) 0.2 lux
Min illumination/ light sensitivity (B/W) 0.04 lux
Video
Max video resolution 1280x720
Max frames per second 25/30
Day and Night functionality Yes
Electronic image stabilization –
Lens
Focal length 2.8 mm
Horizontal field of view 80 °
Vertical field of view 45 °
Pan, Tilt, Zoom
Remote PTRZ –
Compression
Zipstream Yes
H.264 Baseline, High, Main
H.265 –
Motion JPEG Yes
Audio
Audio Support –
Built-in microphone –
Network
PoE Class 2
Security
Signed OS Yes
Secure boot –
Axis Edge Vault –
General
Remote focus –
Remote zoom –
Built-in IR Yes
Local storage (memory card slot) Yes
Operating temperature 0 to 50 °C
Outdoor Ready –
Vandal rating –
IP rating IP42
Designed for repaint Yes
Sustainability PVC free

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Warranty

Axis 5-year warranty

5-year warranty for peace of mind

Our new 5-year warranty delivers years of trouble-free ownership, and control over your costs. And, there are no surprises hidden in the fine print – what we promise is exactly what you get. Read more about axis warranties
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