Product support for
Canon VB-H45

vb-h45 canon camera
Technical support

Product support information

We do not have a direct replacement for this product, please reach out to your local contact for more info/alternative products.
Hardware support and RMA service offered until 2028-08-17. After this date, see the product documentation and support pages for self-help resources. For information about the support policy after discontinuation date, go to General support policy after discontinuation date.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See Axis 5-year limited hardware policy to stay updated on warranty coverage when you buy products after their final order date.

Documentation

  • Datasheet

    • Canon VB-H45 Network Camera
       (pdf) 496.89 KB
      Download

  • Manuals

    • Canon Camera Management Tool 2.5. User Manual
       (pdf) 1.7 MB
      Download
    • Canon DR41-VB. Installation Guide
       (pdf) 552.39 KB
      Download
    • Canon Mobile Camera Viewer. Operation Guide
       (pdf) 675.73 KB
      Download
    • Canon PC600-VB. Installation Guide
       (pdf) 1.38 MB
      Download
    • Canon Recorded Video Utility 1.4. User Manual
       (pdf) 779.55 KB
      Download
    • Canon VB-H45/M44 Installation Guide
       (pdf) 887.78 KB
      Download
    • Canon VB-H45/M44 Specification
       (pdf) 52.11 KB
      Download

  • Dimensions

    • Canon VB-H43/-H43B/-H45/-H45B/-M42/-M42B/-M44/-M44B - CAD drawings (DXF)
       (dxf) 1.56 MB
      (Requires partner access) Download Download Download
    • Canon VB-H43/-H43B/-H45/-H45B/-M42/-M42B/-M44/-M44B Network Camera
       (pdf) 181.95 KB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q4 2024
       (pdf) 11.64 MB
      Download
    • Product Comparison Tables APAC - Q3 2024
       (pdf) 12.09 MB
      Download
    • Product Comparison Tables APAC - Q4 2024
       (pdf) 12.43 MB
      Download

  • Declaration and statement

    • Canon VB-H45/VB-45B/VB-M44/VB-M44B PTZ Network Camera - Declaration of Conformity
       (pdf) 70.18 KB
      Download
    • Discontinuation statement Canon VB-H45 and Canon VB-M44
       (pdf) 130.41 KB
      Download

Technical specifications

For technical specifications please download the datasheet below.
Datasheet (pdf)

Firmware and software

Firmware is a download that upgrades your product with new features or fixes issues in the product. Software is an optional download that enables advanced functionality and helps you to get the most out of your product.

Firmware

Firmware Canon VB-H45 Network Camera

Version 1.1.7

Download 

note 

The firmware contains software modules developed by third parties. The details are available in the download: Readme-E.txt. The Third-party Software License (ThirdPartySoftware-E.pdf) and the license conditions are available in the OpenSourceSoftware folder which is inside the LICENSE folder.

Software

Recorded Video Utility, version 1.4.0

This utility is used for viewing and managing the videos recorded on the memory card mounted in the camera.

Download

Camera Management Tool, version 2.5.1

This tool is software for the initial setup and maintenance of Canon network cameras.

Download

Audio Samples

These are audio samples that can be registered as alarm sounds for Canon network cameras.

Download

Bundled software installer, version 7.4.2

Bundled software installer version 7.4.2 included with Canon VB-H45/Canon VB-M44.

Download

Warranty

Axis 5-year warranty

5-year warranty for peace of mind

Our new 5-year warranty delivers years of trouble-free ownership, and control over your costs. And, there are no surprises hidden in the fine print – what we promise is exactly what you get. Read more about axis warranties
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