Product support for
AXIS Q1931-E PT Mount Thermal Network Camera

IP Camera AXIS Q1931-E has intelligent video, shock detection and thermal imaging for IP-Surveillance.

Product end of support

We have replaced this product with: AXIS Q1941-E PT Mount

For specifications of recommended replacement product, see the datasheet.

Hardware support and RMA service expired on 2021-04-30. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support expired on 2021-04-30. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources. When the AXIS OS support period has expired no further updates will be released. Software for all devices can be found on the device software download page.

note

Please note that for products that no longer receive updates, i.e. the AXIS OS support date is passed, the software is no longer supported and may have known bugs and security vulnerabilities.

Device software

AXIS OS support has expired.

AXIS Q1931-E PT Mount

Version 6.50.5.8 - PSS
Software licenses Integrity checksum PTZ drivers

Release notes

Integrity checksum
Checksums are used to ensure the integrity of a file after it has been downloaded from a server to a client device. SHA256: eead5cf84d5e3f0fc922ca6638010976b7798decf7468e7d399afc8c9fa64388

/ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_8/Q1931-E_PT_Mount_6_50_5_8.bin - Integrity checksum: eead5cf84d5e3f0fc922ca6638010976b7798decf7468e7d399afc8c9fa64388 Download
PTZ drivers
for AXIS Q1931-E PT Mount Thermal Network Camera Choose which manufacturer you need the PTZ driver for.

Documentation

Manuals
- AXIS Q1931-E PT Mount - User Manual
  (pdf) 2.68 MB
  
  Download
- AXIS Q1931-E PT Mount/Q1932-E PT Mount - Installation Guide
  (pdf) 9.07 MB
  
  Download
Product comparison tables
- Product Comparison Tables APAC - Q3 2024
  (pdf) 12.09 MB
  
  Download
Declaration and statement
- AXIS Q1931-E PT Mount Thermal Network Camera - MTBF statement
  (pdf) 534.49 KB
  
  (Requires partner access) Download Download Download
- EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras
  (pdf) 111.95 KB
  
  Download

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Technical specifications

Datasheet (pdf)

Models: AXIS Q1931-E PT Mount 7 mm 8.3 fps / AXIS Q1931-E PT Mount 7 mm 30 fps / AXIS Q1931-E PT Mount 13 mm 8.3 fps / AXIS Q1931-E PT Mount 13 mm 30 fps / AXIS Q1931-E PT Mount 35 mm 8.3 fps / AXIS Q1931-E PT Mount 35 mm 30 fps / AXIS Q1931-E PT Mount 60 mm 8.3 fps / AXIS Q1931-E PT Mount 60 mm 30 fps

Camera
Property description		Property value
Image sensor	–
Thermal sensitivity (NETD)	<70 mK
Thermal sensor resolution	384x288

Video
Property description		Property value
Max video resolution	768x576
Max frames per second *	8.3 / 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 8.3 / 30 / 8.3
Electronic image stabilization	–
Multiple color palettes	Yes

Lens
Property description		Property value
Focal length *	7 / 7 / 13 / 13 / 35 / 35 / 60 / 60 mm
Horizontal field of view *	55 / 55 / 28 / 28 / 10.7 / 10.7 / 6.2 / 6.2 °
Vertical field of view	–