Product support for
AXIS A8004-VE Network Video Door Station

AXIS A8004-VE Network Video Door Station, viewed from front
Technical support

Product support information

We have replaced this product with: AXIS I8016-LVE
For specifications of recommended replacement product, see the datasheet.
Hardware support and RMA service offered until 2027-09-08. After this date, see the product documentation and support pages for self-help resources. For information about the support policy after discontinuation date, go to General support policy after discontinuation date.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See Axis 5-year limited hardware policy to stay updated on warranty coverage when you buy products after their final order date.

Device software

AXIS A8004-VE

  • Version 1.65.13
    Software licenses Integrity checksum
    Release notes
    /ftp/pub/axis/software/PACS/A8004-VE/1_65_13/A8004-VE_1_65_13.bin - Integrity checksum: 1aaa23010ac1347f8d0dbd88e932776bfafeb216f6e2769ebc83e5a9825a8ca4 Download

Documentation

  • Architect and engineering specification

    • AXIS A8004-VE Network Video Door Station - A&E Spec (Lite format)
       (rtf) 38.63 KB
      (Requires partner access) Download Download Download

  • Datasheet

  • Manuals

    • AXIS A8004 - Electrical Wiring Drawings
       (pdf) 325.64 KB
      Download
    • AXIS A8004-VE - User Manual
       (pdf) 1.37 MB
      Download
    • AXIS A8004-VE Network Door Station - Installation Guide
       (pdf) 5.16 MB
      Download

  • Dimensions

    • AXIS A8004-VE Network Door Station
       (pdf) 138.55 KB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q4 2024
       (pdf) 11.64 MB
      Download
    • Product Comparison Tables APAC - Q3 2024
       (pdf) 12.09 MB
      Download
    • Product Comparison Tables APAC - Q4 2024
       (pdf) 12.43 MB
      Download

  • Declaration and statement

    • AXIS A8004-VE Network Door Station - Declaration of Conformity
       (pdf) 44.71 KB
      Download
    • AXIS A8004-VE Network Door Station - MTBF statement
       (pdf) 37.23 KB
      (Requires partner access) Download Download Download
    • AXIS A8004-VE Network Door Station - UK Declaration of Conformity
       (pdf) 38.65 KB
      Download
    • Product Discontinuation Statement AXIS A8004 VE
       (pdf) 141.9 KB
      Download

  • White papers

    • Network intercoms
       (pdf) 1.21 MB
      Download
    • SIP - An introduction
       (pdf) 360.19 KB
      Download

Videos

Get quick tips and easy solutions in these support videos to help you and your team be successful with your Axis products.

AXIS A8004-VE Accessibility Kit – Recessed mount installation tut...

AXIS A8004-VE Accessibility Kit – Wall mount installation tutoria...

Technical specifications

Datasheet (pdf)
Models: AXIS A8004-VE
Max video resolution 1280x960
Horizontal field of view 97 °
Min illumination/ light sensitivity (Color) 0.4 lux
Built-in IR –
Alarm inputs/outputs 4
Relays 2
HDMI Output –
Wide dynamic range Dynamic Capture
Zipstream –
Vandal rating IK08
Operating temperature -25 to 50 °C
Outdoor Ready Yes
IP rating IP66

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Warranty

Axis 5-year warranty

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