License agreement for Axis remote technical support application

You have requested technical support assistance (“Support Assistance”) from Axis Communications AB (“Axis”). The ability for Axis to remotely access your system (e.g., cameras, computers and other devices) significantly enhances Axis’ ability to perform technical support assistance and resolve your technical problem quickly. You understand that by requesting Axis to perform technical support assistance by way of accessing your computer remotely (“Remote Support Assistance”), you will be providing Axis’ technical support personnel with access to and control of your computer. In addition, you may be providing Axis’ technical support personnel with access to files that reside on your computer. Axis will only use files/data on your computer for the sole purpose of performing Remote Support Assistance according to your support request.

By choosing to click the download link at the bottom of this window you are:

• representing that you have the capacity and authority to bind yourself and/or your employer, as applicable, to the terms of this legal disclaimer (the “Disclaimer”);
• consenting on behalf of yourself and/or your employer as an authorized representative of your employer, as applicable, to be bound by this Disclaimer; and
• agreeing to allow Axis remote access to your computer to perform remote support in accordance with the terms and conditions of this Disclaimer.

If you do not agree to all of the terms and conditions of this Disclaimer, or do not represent pursuant to 1-3 above, you should not click the download link at the bottom of this window, and then you will not and may not receive Remote Support from Axis.

Axis’ Support Assistance and/or Remote Support Assistance (“Support Services”) is provided on the following terms and conditions:

Any Support Services performed by Axis are provided free of charge and “as is” without warranty of any kind. Axis performance of any Support Services is not intended to, and shall not, create any legal relation whatsoever between you and/or your employer, as applicable, and Axis and/or any of Axis’ affiliates, including but not limited to any legal obligations for Axis and/or any of its affiliates against you and/or your employer. Axis and/or any of its affiliates’ obligations in relation to any Axis products purchased by you and/or your employer are subject exclusively to terms and conditions of agreement between Axis and the entity that purchased such products/components directly from Axis.

For the avoidance of doubt, Axis provides all SUPPORT Services “as is” without warranty of any kind (whether express or implied), including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, result, effort, title and non-infringement. The entire risk as to satisfactory quality, performance, ANY AND ALL LOSSES (including but not limited to loss of data), accuracy and results obtained with respect to the SUPPORT Services provided here under lies with you and/or your employer, as applicable. Consequently, Axis does not warrant that the SUPPORT Services will fulfil any of your and/or your employer’s, as applicable, particular purposes or needs. AXIS DISCLAIMS AND EXCLUDES, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL LIABILITY AND ALL WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AND PRODUCT LIABILITY, OR ANY WARRANTY ARISING OUT OF OR IN CONNECTION WITH THE PROVISION OF SUPPORT Services.